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PRIVACY POLICY

Monstr Confectionery Sdn Bhd ("monstr.my") is committed to protecting the privacy of users of this website (the "Website") and will do to ensure that users' Personal Data is handled and managed with respect to their fundamental rights and freedoms as well as personal dignity, with particular reference to confidentiality. 

We at Monstr.my have prepared this Privacy Policy in order to briefly explain the method of collecting, use, sharing and securing your Personal Data.  It also elaborates choices regarding use, access and changes of your Personal Data.

Collection of Personal Data

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback and product reviews. 

Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Store, Share and Disclose visitor's personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Communicating with Site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies and Usage Tracking

Cookies allow us to store information, such as your domain name, your internet service provider, your operating system, the date and time of access, the pages you visit or the types of searches you perform. We may use this information to store your preferences and settings, help improve the contents of our website, to compile aggregated statistics to evaluate visitors’ use of our website or website activity and for internal and market research purposes. You have the right to choose whether or not to accept cookies and to opt out of Google Analytics. You can block cookies by changing your browser settings so that cookies from the website cannot be placed on your computer or mobile device. However, please note that if you choose to refuse cookies, you may not be able to use the full functionality of the website. For further information about our use of cookies, please see below our Cookie Policy.

 

Cookies Policy

What is a cookie?

Cookies are small files which are stored on your computer to keep track of your visit to the website and your preferences; as you move between pages, and sometimes to save settings between visits. Cookies help the builders of websites gather statistics about how often people visit certain areas of the site and help in tailoring websites to be more useful and user-friendly. Data privacy laws and regulations are made to inform visitors regarding cookies used. A cookie banner  has been added to our site. To view the cookies used on our site, visitors can click All About Cookies.  Visitors will be bale to see what cookies are used and how to manage them properly. 

HOW TO CONTACT US

The contact to whom written requests for access to Personal Data or correction and/or deletion of Personal Data or for information regarding policies and procedures and types of Personal Data managed by Monstr.my is: info@monstr.my or please contact us at:
Monstr Confectionery Sdn Bhd (1368120-V)
No.31, Jalan 9/2, Seksyen 9,
Taman IKS,

43650, Bandar Baru Bangi, Selangor, Malaysia

We will respond within a reasonable time.
Monstr.my reserves the right to amend this notice at any time, please visit our site from time to time.

No.31, Jalan 9/2, Sek 9, Taman IKS,  Bandar Baru Bangi, 43650, Selangor

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Hotline: +603-8912 0000        Phone: +6010-226 1806

Copyright © 2021 Monstr Confectionery Sdn Bhd. All rights reserved.